Services / Strategy /

Brand & Communication

Create meaningful connections with your audience by empowering your brand's voice

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01
Considering brand and communication is important.
A website is often the first point of contact between a business and its customers. It should therefore accurately reflect the brand's values, messaging, and tone of voice.
A well-designed website with effective communication can enhance the user experience, increase engagement, and ultimately lead to higher conversion rates.

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    1300 66 99 58
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    88 Langridge Street Collingwood 3066
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      01 /09

      Information Architecture

      Information architecture organises and simplifies content for your users to navigate with ease. Understanding the environment, helping with the user’s journey and goals both digitally and in the real world too is what information architecture is about.
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      02 /09

      Creation & Ideation Workshopping

      Every single business, product, campaign, project and plan begins with an idea. Bringing the right idea to life is a long and challenging process. Innovation isn’t easy - that’s why we workshop.
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      03 /09

      User & Customer Analysis

      Users are becoming increasingly sophisticated as technology continues to advance. With the use of software we’re now able to gain insight into our user’s behaviour, further improving our products to cater to the modern consumer.
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      04 /09

      User Flow Discovery

      The visual representation for your prototypical user’s path through an experience. It is the individual steps taken from the entry point of the task to the final outcome or action.
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      05 /09

      Brand & Communication

      Understanding your current brand touchpoints and producing a diagnosis on improvements including all communications inbound and outbound (e.g. Branding, Portals, Emails, Social, Applications, Portals, intranets etc.).
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      06 /09

      Competitor & Peer Analysis

      The process of observing a client’s peers and competitors in order to establish existing conventions and identify ways to distinguish your brand.
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      07 /09

      Digital Eco-System & Positioning

      The centralised management of all the interconnections and interactions of your business, brand and digital presence.
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      08 /09

      Acquisition & Engagement

      The core of the customer lifestyle, the process in which you funnel inquiries into customers and getting them on board by delivering what the user wants.
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      09 /09

      Creative Direction

      Where art direction and design meets strategy, it’s the visceral resonance a piece feels mixed with how it achieves specific goals. It’s a mixed discipline that requires knowledge of art, design and strategy.
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      Clients

      Partnerships with the finest products & services

      Our long-term experience