Services / Strategy /

User Flow Discovery

From entry to end, plan your user’s journey.

Request a proposal
01
Actionable flow
The visual representation for your prototypical user’s path through an experience. It is the individual steps taken from the entry point of the task to the final outcome or action. In order to make sense of how your user might pursue an outcome a user flow helps in gaining an in-depth understanding of their experience.
Unlike other visual diagrams representing a user’s journey, it does not assume a single predetermined path.
02
User sequence

The sequence of steps the user is required to take in order to accomplish a task

The visual representation of a user’s path with a prerequisite goal

The visualisation or flowchart of the multiple interactions a user needs to take to complete a specific task.

03
Pinpoint flow

Websites and applications screens would be a jumbled mess without proper direction. The user flow is the basis for the content requirements that appear. It provides answers to questions regarding functionality and accessibility issues and requirements. And if there are ever issues with the user experience, having a clearly defined user flow allows you to troubleshoot and pinpoint exactly where things might be going wrong.

You made it this far
Let's chat
Let's chat
1300 66 99 58
[email protected]
88 Langridge Street Collingwood 3066
Get Directions

    Hi, my name is

    I'm from

    My industry is

    You can call me on

    and email me at

    I would like to chat about...

    (optional)
    (optional)

    Wow, so nice of you  
    We’ll be in touch shortly to learn more about your project.

    Strategy services

    01 /09

    Information Architecture

    Information architecture organises and simplifies content for your users to navigate with ease. Understanding the environment, helping with the user’s journey and goals both digitally and in the real world too is what information architecture is about.
    View Service
    02 /09

    Creation & Ideation Workshopping

    Every single business, product, campaign, project and plan begins with an idea. Bringing the right idea to life is a long and challenging process. Innovation isn’t easy - that’s why we workshop.
    View Service
    03 /09

    User & Customer Analysis

    Users are becoming increasingly sophisticated as technology continues to advance. With the use of software we’re now able to gain insight into our user’s behaviour, further improving our products to cater to the modern consumer.
    View Service
    04 /09

    User Flow Discovery

    The visual representation for your prototypical user’s path through an experience. It is the individual steps taken from the entry point of the task to the final outcome or action.
    View Service
    05 /09

    Brand & Communication

    Understanding your current brand touchpoints and producing a diagnosis on improvements including all communications inbound and outbound (e.g. Branding, Portals, Emails, Social, Applications, Portals, intranets etc.).
    View Service
    06 /09

    Competitor & Peer Analysis

    The process of observing a client’s peers and competitors in order to establish existing conventions and identify ways to distinguish your brand.
    View Service
    07 /09

    Digital Eco-System & Positioning

    The centralised management of all the interconnections and interactions of your business, brand and digital presence.
    View Service
    08 /09

    Acquisition & Engagement

    The core of the customer lifestyle, the process in which you funnel inquiries into customers and getting them on board by delivering what the user wants.
    View Service
    09 /09

    Creative Direction

    Where art direction and design meets strategy, it’s the visceral resonance a piece feels mixed with how it achieves specific goals. It’s a mixed discipline that requires knowledge of art, design and strategy.
    View Service

    Clients

    Partnerships with the finest products & services

    Our long-term experience